HSH Chemie is the No. 1 Chemical Distributor in Central and Eastern Europe, with over 35 years of expertise and a strong presence across 14 office locations in CEE. We're proud to be a leader in the chemical industry throughout this region.

Our headquarters in Hamburg, Germany, oversees the strategic management and planning for our entire European team. Our "HSH Chemie family" comprises more than 300 dedicated employees. As a 100% family-owned company, we place a high priority on values like unity, loyalty, trust, and reliability.

At HSH Chemie, we pride ourselves on innovation and are dedicated to continuous, sustainable growth. Therefore, we are always on the lookout for new talents who share our values and our vision, who want to develop personally as well as professionally and share the unique, entrepreneurial spirit of our HSH Chemie Group. Now, to strengthen our team, we are looking for a

Customer Service & Logistics Assistant (f/m/d)

Your responsibilities:

• Your main responsibility is to support our sales team in their daily business by taking over the procurement and sales processes especially for Personal and Home Care product ingredients
• Therefore, you carry out the administrative and operational tasks of sales, packaging and distributing samples as well as recording products in the administration system and the warehouses
• This includes recording, sending, and confirming customer and supplier orders as well as being the first contact person for all procurement related inquiries (verbally and written)
• You are responsible for the management of export-import processes including the coordination and optimization of logistics processes as well as the billings
• Additionally, you take over the inventory and warehouse management which includes the organization, monitoring, and administration of deliveries
• Any problems and complaints that may arise are solved fast and efficient by you
• You are administrating the company management system by collecting, preparing, and archiving documentation
• Further tasks are taken over by you if needed, e.g. ordering office materials, managing incoming and outgoing post and preparing client or supplier meetings

Your profile:

• After finishing your secondary or higher education, you gained previous professional experience in an administrative or comparable position, preferably in chemical industry, distribution or logistics
• Your working style is reliable, precise as well as service and goal oriented
• Furthermore, you possess strong organizational skills including the ability to prioritize tasks, meet deadlines and find short-term solutions if needed
• You are a team player with an open, proactive and friendly personality
• Additionally, you possess very well networking and communication skills in Croatian and English (written and verbal)
• Furthermore, you are proficient in the use of MS Office products and ideally you are familiar with ERP or warehouse systems

Our offer to you:

If you're seeking a supportive and appreciative team that values individual differences and strengths, HSH Chemie may be the right place for you. As a family-run company, we offer long-term cooperation with flat hierarchies and short decision-making processes, ensuring efficient and dynamic workflows. Our "HSH Chemie family" working model provides flexible work, along with numerous other benefits:

• Independent work and a wide range of activities
• A flexible team with a pleasing work atmosphere
• Wide range of company and team events
• A modern office in Zagreb that is well-connected to public transport
• Internal company trainings (technical) & possibility for personal development
• Technical equipment (e.g., laptop, mobile phone, headset)
• An attractive salary package
• Additionally, Christmas bonus and regress based on company performance
• Coffee, soft drinks, fruits, snacks and sweets are provided

Have we caught your interest?

Then please send your application to Melanie Wolter.